Frequently Asked Questions

Order Tracking:

1. Will I receive a tracking number when my book ships?

Yes, you will receive an emailed tracking number when your order is prepared for shipping. It may not be active until your package has been scanned by the carrier.

2. Why does my tracking number say it is invalid?

When your package is prepared for shipping, and your label is generated, you will receive an email with your tracking number. Because it has not been scanned by the carrier, it will show as invalid. For packages shipped via USPS, there may be a delay even after the package has been scanned and received by the post office. Simply check your tracking link again later in the evening or the next morning.

Must place order by 4PM EST.
Monday - Friday